FAQs & Troubleshooting
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279 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Replace PF Kit xx
- 6Replace the Drum Unit
- 7Adjust color settings by using the custom setting in the printer driver
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9(Video) Set up your Brother machine
- 10Scan multiple pages into one file instead of each scan being saved as a separate file.
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 12Replace the Waste Toner Box
- 13I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 14Paper is Jammed Inside the Machine
- 15Paper is Jammed in the Paper Tray
- 16Replace Fuser
- 17Scan Using Secure Function Lock 3.0
- 18Replace the Belt Unit
- 19The printer status is Offline or Paused.
- 20The color of your printouts is not what you expected
- 21Paper is Jammed underneath the Paper Tray
- 22Set the Date and Time Using Web Based Management
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24What is the recommended paper?
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29How to identify your Operating System (OS).
- 30(Video) Load an Envelope (Manual Feed Slot)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Check the remaining ink or toner level (Linux)
- 36Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 37Manage Your Network Machine Securely Using Web Based Management
- 38Manage Multiple Certificates
- 39Import a Certificate and Private Key
- 40Print as a Poster (Windows)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42(Video) Connect telephone line and power cords
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Reduce Toner Consumption
- 45Install a Certificate on Your Brother Machine
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Change the printer driver settings (Windows/macOS)
- 48I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 49(Video) Unpack your Brother machine
- 50Paper is Jammed in the Manual Feed Slot