FAQs & Troubleshooting
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136 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the 2-sided Tray
- 2Discover the MAC address of the Brother network card
- 3(Video) Paper is Jammed in the Back of the Machine
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5(Video) Paper is Jammed inside the Machine
- 6How to identify your Operating System (OS).
- 7How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 9Drum End Soon
- 10Protect your Brother machine against unauthorised access over the network
- 11Cartridge Error
- 12(Video) Paper is Jammed in the Paper Tray
- 13(Video) Set up your Brother machine
- 14What is Toner Continue Mode?
- 15Check the remaining ink or toner level (Linux)
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Toner specks
- 19Lines across the page
- 20What is the default password for my BRAdmin or Web Based Management?
- 21Delete print jobs from the print queue.
- 22Change the printer driver settings (Windows)
- 23No Toner
- 24Toner Low or Prepare New Toner Cartridge
- 25Drum !
- 26Out of Memory
- 27What is the recommended paper?
- 28Black lines down the page
- 29I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 30Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 31Install the Brother Mobile Connect application (for mobile device)
- 32Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 33Poor fixing
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35Configure the Scan to Email Feature (Linux)
- 36Command List of brscan. (Linux)
- 37I am unable to print from a client PC to a printer on a print server. (Linux)
- 38To install the printer driver easily using a tool. (Linux)
- 39I get a TS error when trying to print on a wireless network.
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41I cannot print on a wireless (Wi-Fi) network (Mac)
- 42Media Type Mismatch or Media Mismatch
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Open the Status Monitor (Windows)
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 47Cannot Scan ##
- 48Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 49Cannot Print ##
- 50I cannot scan via network.