FAQs & Troubleshooting
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102 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Back of the Machine
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed in the Paper Tray
- 4The scanning speed is slow when scanning from my machine. (Windows)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6What driver package format is supported by my Linux distribution?
- 7Drum End Soon
- 8(Video) Set up your Brother machine
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 10I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Delete a network scanner entry. (Linux)
- 13How to scan a document from a Windows application?
- 14Change the brscan5 scan settings using XSane (Linux)
- 15Check the remaining ink or toner level (Linux)
- 16Important points for specifying the scan area (Linux)
- 17Media Type Mismatch or Media Mismatch
- 18How to identify your Operating System (OS).
- 19Cannot Detect
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 22I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 23After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 24The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 25Control Printer Driver settings (only available for Windows)
- 26What is Toner Continue Mode?
- 27Size Error DX or Size Error 2-sided
- 28Toner Low or Prepare New Toner Cartridge
- 29Drum !
- 30Out of Memory
- 31Toner specks
- 32(Video) Paper is Jammed inside the Machine
- 33What is the recommended paper?
- 34Black lines down the page
- 35Configure and use the Scan Key Tool (Linux)
- 36The downloaded driver's name is different from my machine's name. (Linux)
- 37I installed scan-key-tool, but it does not work. (Linux)
- 38Command List of brscan. (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40Open the Control Panel (For Windows)
- 41Poor fixing
- 42I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45Configure the Scan to Email Feature (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47"Offline" appears on the Status Monitor. (Windows)
- 48I cannot print from my computer via USB.
- 49Change the printer driver settings (Windows)
- 50Cartridge Error