FAQs & Troubleshooting
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279 Results
- 1(Video) Replace the Toner Cartridge
- 2Print the Network Configuration Report
- 3(Video) Load A4/Letter paper
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5(Video) Paper is Jammed inside the Machine
- 6(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7(Video) Paper is Jammed in the Back of the Machine
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Replace Drum
- 10(Video) Paper is Jammed in the Paper Tray
- 11(Video) Unpack your Brother machine and install the toner cartridge
- 12(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 13Reset the Drum Counter
- 14(Video) Load Paper in the Paper Tray
- 15(Video) Connect telephone line and power cords
- 16(Video) Manual Feed
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Document Jam
- 19Brother iPrint&Scan cannot find my Brother machine (macOS)
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 21(Video) Set up your Brother machine
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29What is Toner Continue Mode?
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31(Video) Update the Driver or Firmware for your Brother machine
- 32What driver package format is supported by my Linux distribution?
- 33(Video) 2-sided Disable or 2-sided Disabled
- 34Size Mismatch
- 35(Video) Reset the Network Settings to the Factory Settings
- 36The printer status is Offline or Paused.
- 37(Video) Reset Your Brother Machine
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 40The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Cartridge Error
- 44No Toner
- 45Cannot Detect
- 46Manual Feed
- 47Out of Memory
- 48Drum End Soon
- 49What can happen if the wrong paper is used in your machine.
- 50(Video) Print the Network Configuration Report