FAQs & Troubleshooting
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172 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace Toner
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4(Video) Unpack your Brother machine
- 5Jam Inside (With Video Instructions)
- 6Jam Tray (With Video Instructions)
- 7(Video) Connect telephone line and power cords
- 8Load paper in the paper tray
- 9(Video) Set up your Brother machine
- 10Curled or wavy
- 11Replace Drum
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14Can I print from or scan to Android™ Smartphone?
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Print on envelopes, labels, or thick paper from the manual feed slot.
- 17Hollow print
- 18(Video) Load an Envelope (Manual Feed Slot)
- 19Jam 2-sided
- 20What is Toner Continue Mode?
- 21White spots or black spots at 94 mm (3.7 in.) intervals
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23Faint
- 24Black lines down the page
- 25What driver package format is supported by my Linux distribution?
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 28Delete print jobs from the print queue.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Can I use AirPrint with my Brother machine?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Print both sides of paper or a booklet automatically
- 33Black toner marks across the page
- 34What can happen if the wrong paper is used in your machine.
- 35What is the recommended paper?
- 36Turn the Toner Save Mode on or off.
- 37Image skewed
- 38How to identify your Operating System (OS).
- 39Copied images or documents appear lighter or darker than the original document.
- 40The printer status is Offline or Paused.
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 432-sided Disable or 2-sided Disabled
- 44TONER ENDED
- 45Toner Low or Prepare New Toner Cartridge
- 46Smudges on printed pages (Poor fixing)
- 47Drum !
- 48Jam Rear (With Video Instructions)
- 49Ghost
- 50Possible solutions for print quality issues