FAQs & Troubleshooting
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255 Results
- 1(Video) Load A4/Letter paper
- 2Paper Jam
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4No Paper Fed
- 5Paper tray not detected/ Paper tray #2 not detected
- 6Cannot Detect
- 7(Video) Install Ink Cartridges
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Cannot Detect Ink Volume
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Ink Low
- 12(Video) Unpack your Brother machine
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 15Sleep
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17(Video) Connect telephone line and power cords
- 18Load photo paper
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Load paper in the paper tray
- 21What is Brother iPrint&Scan?
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23How to identify your Operating System (OS).
- 24Replace Ink
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Wrong Paper / Paper Size Mismatch
- 28Out of Memory
- 29(Video) Set up your Brother machine
- 30After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 31Install Starter Ink
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35Easy Scan to E-mail
- 36Ink Absorber Full / Ink Absorber Pad Full
- 37Change the printer driver settings (Windows/macOS)
- 38When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 39Print using only the black ink cartridge when the Color cartridges have run out.
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Add your Brother machine with AirPrint (macOS)
- 42What driver package format is supported by my Linux distribution?
- 43"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 48I cannot make borderless prints.
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50Unable to Print 7X