FAQs & Troubleshooting
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257 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Paper Jam
- 3Replace Ink
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Load envelopes
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Unpack your Brother machine
- 8Wrong Ink Color
- 9Install Starter Ink
- 10One or more of my colors are not printing (blank).
- 11Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 12Sleep
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Cannot Detect
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17The printer status is Offline or Paused.
- 18Wrong Ink Cartridge
- 19Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20Manual Feed
- 21I cannot print using my Brother machine on a wireless network (Mac)
- 22Change the Print Setting Options When Having Printing Problems
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25The edge of glossy paper is smudged.
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 29High Temperature
- 30Unable to Scan / Scan Unable
- 31Change the printer driver settings (Windows/macOS)
- 32Ink Low
- 33When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35Load Documents on the Scanner Glass
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37(Video) Install Ink Cartridges
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39No Ink Cartridge
- 40No Paper / No Paper Fed
- 41Cover is Open
- 42Out of Memory
- 43What is the recommended paper?
- 44Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Uninstall printer drivers (Linux)
- 47Firewall port requirements of the Scan Key Tool (Linux)
- 48Printing is slow or printed images are too dark (Windows)
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50Update your machine's firmware using Brother iPrint&Scan (Android/iOS)