FAQs & Troubleshooting
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253 Results
- 1Paper Jam
- 2Replace Ink
- 3Load paper in the paper tray
- 4Cannot Detect
- 5Paper tray not detected/ Paper tray #2 not detected
- 6(Video) Load A4/Letter paper
- 7No Paper Fed
- 8Ink Low
- 9Sleep
- 10"Offline" appears on the Status Monitor.
- 11Cover is Open
- 12What is Brother iPrint&Scan?
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Install Starter Ink
- 18(Video) Install Ink Cartridges
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20How to identify your Operating System (OS).
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Wrong Ink Color
- 23No Ink Cartridge
- 24What is the BRAdmin Professional software used for?
- 25When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30What driver package format is supported by my Linux distribution?
- 31(Video) Set up your Brother machine
- 32(Video) Unpack your Brother machine
- 33(Video) Connect telephone line and power cords
- 34Load envelopes
- 35I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 36Unable to Print XX
- 37Create or view a XML Paper Specification document
- 38Can third party ink be used to refill the ink cartridges?
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Printing/ Scanning with a mobile device
- 43Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 44Unable to Scan AX
- 45Ink Absorber Full / Ink Absorber Pad Full
- 46Unable to Print 3X
- 47Can I print from or scan to Android™ mobile device?
- 48Change the printer driver settings (Windows/macOS)
- 49The printer status is Offline or Paused.
- 50When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?