FAQs & Troubleshooting
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247 Results
- 1(Video) Load A4/Letter paper
- 2Paper Jam
- 3Replace Ink
- 4Paper tray not detected/ Paper tray #2 not detected
- 5(Video) Install Ink Cartridges
- 6Ink Low
- 7No Paper Fed
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Load paper in the paper tray
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15What is Brother iPrint&Scan?
- 16Sleep
- 17Ink Absorber Full / Ink Absorber Pad Full
- 18Can I print from or scan to Android™ Smartphone?
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20(Video) Set up your Brother machine
- 21Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 22Printing/ Scanning with a mobile device
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Protect your Brother machine against unauthorised access over the network
- 26Cannot Detect
- 27(Video) Connect telephone line and power cords
- 28Install Starter Ink
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Load an Envelope (Manual Feed Slot)
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32"Offline" appears on the Status Monitor.
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36(Video) Load an Envelope (Manual Feed Slot)
- 37I cannot print using my Brother machine on a wireless network (Windows)
- 38Wrong Ink Color
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 41Load photo paper
- 42Improve poor print quality.
- 43What driver package format is supported by my Linux distribution?
- 44"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 45Set up your Brother machine on a wireless network
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48(Video) Unpack your Brother machine
- 49Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 50Set up a Brother machine and your mobile device on a wireless network