Load paper in the paper tray

What is Brother iPrint&Scan?

Paper Jam

Replace Ink

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Download a file from the "Downloads" section and save it to Windows 8 computer.

Can I print from and scan to iPhone, iPod touch and iPad?

"Offline" appears on the Status Monitor.

Ink Low

When I try to scan the document, the scanner application crashes. (OS X 10.11)

No Paper Fed

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Unable to Print 3X

Unable to Print XX

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

No Ink Cartridge

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?

How to identify your Operating System (OS).

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Improve poor print quality.

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

Where can I find the ink cartridges for my new Brother machine?

Can third party ink be used to refill the ink cartridges?

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

Can I use AirPrint with my Brother machine?

Unable to Print 7X

I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

I cannot save a file downloaded from the Brother support website (For Windows)

Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.

One or more of my colors are not printing (blank).

I cannot install Brother drivers on Debian 10 or later (Linux)

Load envelopes into my machine

I cannot print using my Brother machine on a wireless network (Mac)

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Print a web page from iPrint&Scan when using an Android™ mobile device.

Cover is Open

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

What driver package format is supported by my Linux distribution?