FAQs & Troubleshooting
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242 Results
- 1Is there a way to view how much ink is remaining?
- 2Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Replace Ink
- 5Open the Status Monitor
- 6Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7Is there any way to reduce Ink consumption?
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10Paper Jam
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12"Offline" appears on the Status Monitor.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15Ink Low
- 16Set up your Brother machine on a wireless network.
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Cannot Detect
- 19Printing/ Scanning with a mobile device
- 20Install Starter Ink
- 21Can I print from or scan to Android™ Smartphone?
- 22No Paper Fed
- 23Cannot print after a Windows 10 update (June 2020)
- 24Unable to Print XX
- 25Load paper in the paper tray
- 26How do I know which side up my photo paper should be in the tray?
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30How to identify your Operating System (OS).
- 31Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 32Ink Absorber Full
- 33When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 34Improve poor print quality.
- 35Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37Delete print jobs from the print queue.
- 38Cannot Detect Ink Volume
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41Unable to Print 7X
- 42Scan a document in Mac OS X 10.7.
- 43Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 47How to scan a document from a Windows application?
- 48I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 49"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 50Connect your Brother machine to your mobile device via a wireless router or access point.