FAQs & Troubleshooting
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186 Results
- 1Printer Jam or Paper Jam
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Tray not detected / Paper Tray #1 not detected
- 4Replace Ink
- 5Change the paper size and paper type
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8Paper is Jammed Inside the Machine
- 9I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12What driver package format is supported by my Linux distribution?
- 13(Video) Set up your Brother machine
- 14Error and Maintenance LED Indications
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 17No Paper / No Paper Fed
- 18My Brother machine turns off automatically or earlier than before.
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20"Offline" appears on the Status Monitor. (Windows)
- 21How to identify your Operating System (OS).
- 22Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 23I cannot print on a wireless (Wi-Fi) network (Windows)
- 24Load Documents on the Scanner Glass
- 25Print Unable XX or Cannot Print
- 26Cover is Open
- 27(Video) How to Email Print
- 28The printer status is Offline or Paused.
- 29(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 30(Video) Change the paper size and paper type
- 31I cannot print full-page photos or images using Email Print.
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34Install the Brother Mobile Connect application (for mobile device)
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36(Video) Reset the Network Settings to Factory Settings
- 37Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 38How to scan a document from a Windows application?
- 39I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 40Configure and use the Scan Key Tool (Linux)
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42(Video) Scan to an Editable Text File Using OCR
- 43Access Web Based Management
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Sleep
- 46Reduce Printing Noise
- 47(Video) Print the WLAN Report
- 48Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 49Ink Low
- 50Cannot Detect