FAQs & Troubleshooting
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241 Results
- 1Paper Jam
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4What is Brother iPrint&Scan?
- 5"Offline" appears on the Status Monitor.
- 6No Paper Fed
- 7I cannot print using my Brother machine on a wireless network (Windows)
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12What driver package format is supported by my Linux distribution?
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Printing/ Scanning with a mobile device
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16How to identify your Operating System (OS).
- 17The printer status is Offline or Paused.
- 18Load envelopes
- 19Locate files scanned with ControlCenter2 (For Macintosh)
- 20Cannot Detect
- 21Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Replace Ink
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 28Add your Brother machine with AirPrint (macOS)
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Load paper in the paper tray
- 31Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34Install Starter Ink
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 37Can I print from or scan to Android™ Smartphone?
- 38Print using only the black ink cartridge when the Color cartridges have run out.
- 39Cover is Open
- 40Set up your Brother machine on a wireless network.
- 41Connect your Brother machine to your mobile device via a wireless router or access point.
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 44Ink Low
- 45When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 46One or more of my colors are not printing (blank).
- 47When I print, the pages are smudged with ink.
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49I still receive the error message "Paper Jam" after I removed the jammed paper.
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).