FAQs & Troubleshooting
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265 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2Replace Drum
- 3(Video) Paper is Jammed in the Paper Tray
- 4What is Brother iPrint&Scan?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) 2-sided Disable or 2-sided Disabled
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Replace the Toner Cartridge
- 12(Video) Toner set
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14(Video) Paper is Jammed inside the Machine
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Send an Email with User Authentication
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21The printer status is Offline or Paused.
- 22(Video) Cannot Detect
- 23Set up your Brother machine on a wireless network.
- 24How to identify your Operating System (OS).
- 25Toner Low or Prepare New Toner Cartridge
- 26Reset Your Brother Machine
- 27Send an Email Securely Using SSL/TLS
- 28Protect your Brother machine against unauthorised access over the network
- 29Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 30Reduce Printing Noise
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32(Video) Paper is Jammed in the Back of the Machine
- 33(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 34Manage Your Network Machine Securely Using Web Based Management
- 35What kind of envelopes and labels are recommended for printing?
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38No Toner
- 39Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 40Out of Memory
- 41Envelope creases
- 42Faint
- 43What driver package format is supported by my Linux distribution?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Wrinkles or creases
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47(Video) Set up your Brother machine on a wireless network.
- 48Printing/ Scanning with a mobile device
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?