FAQs & Troubleshooting
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187 Results
- 1Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How to identify your Operating System (OS).
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6What is UPnP and SSDP?
- 7Pre-Required Procedures (Linux)
- 8I cannot print from my computer via USB.
- 9I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 10Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 11Functions supported in the Windows 7 built-in drivers
- 12I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 13The machine does not print anything.
- 14My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 15I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 16I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 17Install the built-in drivers (For Windows 8 and Windows 10)
- 18Replace the toner cartridge.
- 19I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20The printer status is Offline or Paused.
- 21I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23Check the IP addresses of your PC and the Brother machine
- 24The paper is skewed when it's printed.
- 25When trying to print from Mac OS® X the print queue is stopped.
- 26When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 27How do I factory reset the print server?
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Configure the Scan to Email Feature (Linux)
- 30What driver package format is supported by my Linux distribution?
- 31Command List of brscan. (Linux)
- 32Windows 10 Support Information
- 33Can I print from or scan to Android™ Smartphone?
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Windows 7 Support Information
- 36Does NC-2200w work with Windows Vista?
- 37Scan a document from a Windows XP application
- 38The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42Delete print jobs from the print queue.
- 43Open the Control Panel (For Windows)
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45What is the Network Shared printing?
- 46I cannot print from my computer via network. (For Macintosh)
- 47I cannot print from my computer via network. (For Windows)
- 48I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 49I'm using Windows XP. I cannot scan with the USB cable.
- 50When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?