FAQs & Troubleshooting
Popular |
247 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3Can I print from or scan to Android™ Smartphone?
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Curled (video instructions available)
- 7JAM INSIDE
- 8Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 9REPLACE DRUM
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Turn the Toner Save mode on or off
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19What is Brother iPrint&Scan?
- 20Curled
- 21Replace Toner
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Drum Error (Drum!)
- 24What driver package format is supported by my Linux distribution?
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Check Connection
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28JAM TRAY 1
- 29Can I use AirPrint with my Brother machine?
- 30Scan Unable
- 31Drum Stop
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Clean the paper pick-up roller (video instructions available)
- 37No Paper
- 38Toner Low or Prepare New Toner Cartridge
- 39Page skewed
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41Protect your Brother machine against unauthorised access over the network
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 45How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 46Envelope creases
- 47Jam Rear
- 48Wrinkles or creases
- 49I cannot print using my Brother machine on a wireless network (Windows)
- 50Check the kind of scanner driver installed by connecting the USB/ Parallel cable.