FAQs & Troubleshooting
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241 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Load envelopes, labels, or thick paper into the manual feed slot.
- 3Load paper.
- 4Can I use non-Brother or third party supplies with the Brother machine?
- 5How to identify your Operating System (OS).
- 6"Paper Jam Rear" error appears on the LCD. What should I do?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Paper size settings are unavailable when I print from OpenOffice (Linux)
- 9Check the firmware version.
- 10The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 11What are the recommended specifications for the paper I should use on my product?
- 12What driver package format is supported by my Linux distribution?
- 13Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Protect your Brother machine against unauthorised access over the network
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 18Printing on thick paper or transparencies.
- 19The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 20Can I print from DOS applications?
- 21How do I factory reset the print server?
- 22I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 23I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 24ControlCenter3 displays a blank screen at startup (Windows)
- 25Open the "Scanners and Cameras" and Properties.
- 26I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 27Replace the toner cartridge
- 28How can I improve the copy quality?
- 29The downloaded driver's name is different from my machine's name. (Linux)
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 32I can print but cannot scan via network. (For Windows)
- 33Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 34I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 35I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 36How can I change the print resolution?
- 37How can I improve poor print quality ?
- 38"Paper Jam Inside" error appears on the LCD. What should I do?
- 39"Paper Jam Tray" error appears on the LCD. What should I do?
- 40"Document Jam" error appears on the LCD. What should I do?
- 41How do I clean the corona wire?
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 44When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 45Print command (cupswrapper) (Linux)
- 46I am unable to print from a client PC to a printer on a print server. (Linux)
- 47Windows 10 Support Information
- 48I cannot print from my computer via USB.
- 49Scan and save a document in PDF format (Scan to File)
- 50Does NC-2200w work with Windows Vista?