How can I change the print resolution?

What driver package format is supported by my Linux distribution?

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

What can happen if the wrong paper is used in your machine.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

Load envelopes, labels, or thick paper into the manual feed slot.

How do I clean white or black spots on printed documents?

How can I improve poor print quality ?

I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.

Scan multiple pages into one file instead of each scan being saved as a separate file.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.

What are the recommended specifications for the paper I should use on my product?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

I'm using Macintosh®. What are the settings in the Scanner window used for?

I cannot install Brother drivers on Debian 10 or later (Linux)

Pre-Required Procedures (Linux)

How to identify your Operating System (OS).

The printer status is Offline or Paused.

The paper is skewed when it's printed.

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?

I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?

Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)

"Document Jam" error appears on the LCD. What should I do?

"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

Printing on thick paper or transparencies.

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.

Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

Install the built-in drivers (For Windows 8 and Windows 10)

Change the printer driver settings (Windows/macOS)

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

Which E-mail packages are compatible with ControlCenter3?

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

Can I buy any MICR toner?

When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?

Large characters are printed incorrectly. (Linux)

When printing with monochrome laser printer, the print position shifts. (Linux)

Windows 10 Support Information