DCP-7010L
FAQs & Troubleshooting |
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- 120/09/2022I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 208/08/2022The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 326/07/2022The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 420/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 520/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 625/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 724/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 821/04/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 919/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 1015/11/2011I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 1123/09/2010I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 1207/07/2009When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 1323/03/2009I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 1429/10/2007I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 1518/08/2006How do I clear the message "MFC is Busy" or "Connect Failure"?
- 1623/05/2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 1710/05/2006When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?