- 119/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 229/07/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 325/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 425/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 525/03/2016I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 617/01/2014Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 715/11/2011When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?
- 807/11/2011When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 922/07/2008When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 1018/08/2006I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 1118/08/2006While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?