FAQs & Troubleshooting
Popular |
214 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What driver package format is supported by my Linux distribution?
- 4How to identify your Operating System (OS).
- 5Can I print from or scan to Android™ Smartphone?
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11Scan a document in Mac OS X 10.7.
- 12I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 13I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 14I installed scan-key-tool, but it does not work. (Linux)
- 15Uninstall Scan-key-tool. (Linux)
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18The edge of glossy paper is smudged.
- 19The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 20When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 21When I print, the pages are smudged with ink. What should I do?
- 22The LCD displays an error code (number). What does it mean?
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26Locate files scanned with ControlCenter3 (For Windows)
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28Change the printer driver settings (Windows/macOS)
- 29The printer status is Offline or Paused.
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31When I make a copy the image or text is cut off. What can I do?
- 32When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 33Can third party ink be used to refill the ink cartridges?
- 34One or more of my colors are not printing (blank). What can I do?
- 35Scan a document from a Windows Vista application
- 36I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38When I print images, the quality is not good (Linux)
- 39Configure scan settings without administrator privileges (Linux)
- 40Uninstall printer drivers (Linux)
- 41"Offline" appears on the Status Monitor.
- 42Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Configure the Scan to Email Feature (Linux)
- 45The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 48I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 49Pre-Required Procedures (Linux)
- 50ControlCenter3 displays a blank screen at startup (Windows)