FAQs & Troubleshooting
Popular |
211 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Download a file from the "Downloads" section and save it to Windows 8 computer.
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4I cannot find some option in the Printing preferences. (For Windows)
- 5What driver package format is supported by my Linux distribution?
- 6Is my Brother machine compatible with Windows Vista?
- 7When I print, the pages are smudged with ink. What should I do?
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9How to identify your Operating System (OS).
- 10Can I print from or scan to Android™ Smartphone?
- 11Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 12When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 13I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 14When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Uninstall Scan-key-tool. (Linux)
- 17How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 18Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 22I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 23"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 24Configure scan settings without administrator privileges (Linux)
- 25Open the Status Monitor
- 26Locate files scanned with ControlCenter3 (For Windows)
- 27The printer status is Offline or Paused.
- 28The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 29I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 30I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 31Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 32Configure the Scan to Email Feature (Linux)
- 33I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 34I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 35How do I know which side up my photo paper should be in the tray?
- 36I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 37Scan and save a document in PDF format (Scan to File)
- 38Wrong Paper Size
- 39Paper Jam
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41How do I load envelopes into my machine?
- 42How to scan a document from a Windows application?
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 45Pre-Required Procedures (Linux)
- 46Check the firmware version.
- 47The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 48The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 49The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 50Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?