FAQs & Troubleshooting
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192 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2(Video) Load A5 long edge paper
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Jam Tray
- 8What is Brother iPrint&Scan?
- 9A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 10Jam Inside
- 11Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13(Video) Load A5 short edge/A4/Letter paper
- 14Can I print from or scan to Android™ Smartphone?
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Load paper in the paper tray
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20Printing/ Scanning with a mobile device
- 21I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 22Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 23Cartridge Error
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 28Print Unable or Print Unable XX
- 29No Toner
- 30Toner Low
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 34I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36(Video) Unpack your Brother machine
- 37The printer status is Offline or Paused.
- 38When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 39My Brother machine could not be found over the network when I installed drivers on my PC.
- 40Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 42Unable to Scan / Scan Unable
- 43No Drum
- 44"Offline" appears on the Status Monitor.
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47Scan from the Brother iPrint&Scan application using Windows Phone.
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.