FAQs & Troubleshooting
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191 Results
- 101I cannot install Brother drivers on Debian 10 or later (Linux)
- 102The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 103Check the remaining ink or toner level (Linux)
- 104I get a TS error when trying to print on a wireless network.
- 105Check the firmware version.
- 106How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 107Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 108I can print but cannot scan via network. (For Mac)
- 109I'm having an issue with the print quality.
- 110I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 111Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 112Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 113The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 114I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 115How to scan a document from a Windows application?
- 116Configure the Scan to Email Feature (Linux)
- 117Scan using XSane or GIMP (Linux)
- 118I installed scan-key-tool, but it does not work. (Linux)
- 119Delete a network scanner entry. (Linux)
- 120How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 121A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 122Use the Network Connection Repair Tool (Windows)
- 123A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 124Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 125A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 126Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 127I am sharing my Brother machine. I can print but cannot scan.
- 128Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 129How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 130Scan a document in Windows 8 and Windows 10.
- 131Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 132Configure and use the Scan Key Tool (Linux)
- 133The downloaded driver's name is different from my machine's name. (Linux)
- 134When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 135Important points for specifying the scan area (Linux)
- 136I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 137Windows 10 Support Information
- 138Open the Control Panel (For Windows)
- 139Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 140I cannot print from my computer via USB.
- 141When I scan a document using ControlCenter, the scanned file size is too big.
- 142In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 143Scan a document in Mac OS X 10.7.
- 144Uninstall the drivers. (macOS 13 or greater)
- 145Uninstall the Brother Software and Drivers (Windows)
- 146The driver installation finished successfully but I cannot print. (Linux)
- 147Command List of brscan. (Linux)
- 148Uninstall the scanner driver. (Linux)
- 149Uninstall Scan-key-tool. (Linux)
- 150I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)