FAQs & Troubleshooting
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192 Results
- 1Replace Toner
- 2The printer status is Offline or Paused.
- 3(Video) Load A5 short edge/A4/Letter paper
- 4Replace Drum
- 5Jam Inside
- 6Load paper in the paper tray
- 7(Video) Load A5 long edge paper
- 8Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Can I print from or scan to Android™ Smartphone?
- 12My Brother machine could not be found over the network when I installed drivers on my PC.
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Turn the Toner Save mode on or off
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Set up your Brother machine on a wireless network.
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Printing/ Scanning with a mobile device
- 21What is Brother iPrint&Scan?
- 22How to identify your Operating System (OS).
- 23(Video) Set up your Brother machine
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28What driver package format is supported by my Linux distribution?
- 29"Offline" appears on the Status Monitor.
- 30Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Jam Tray
- 34I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 37What is Toner Continue Mode?
- 38(Video) Unpack your Brother machine
- 39I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 42No Toner
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Toner Low
- 47Drum !
- 48Black lines down the page
- 49Clean the corona wire of the drum unit.
- 50Scan from the Brother iPrint&Scan application using Windows Phone.