FAQs & Troubleshooting
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196 Results
- 1How do I load paper?
- 2How do I clear the message "PAPER JAM" from the display?
- 3Pre-Required Procedures (Linux)
- 4One or more of my colors are not printing (blank). What can I do?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6How do I know which side up my photo paper should be in the tray?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8Is my Brother machine compatible with Windows Vista?
- 9I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 10Why can't I print when an ink cartridge is empty?
- 11I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 12What driver package format is supported by my Linux distribution?
- 13Open the Status Monitor
- 14How to identify your Operating System (OS).
- 15"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 16Can I print using only the black ink cartridge when the Color cartridges have run out?
- 17"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 18Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 19Print command (cupswrapper) (Linux)
- 20Firewall port requirements of the Scan Key Tool (Linux)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22Create or view a XML Paper Specification document
- 23I cannot scan when using SELinux (Security-Enhanced Linux)
- 24I installed scan-key-tool, but it does not work. (Linux)
- 25When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 26When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28Can I use AirPrint with my Brother machine?
- 29Locate files scanned with ControlCenter3 (For Windows)
- 30I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 31I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 32How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 33Can third party ink be used to refill the ink cartridges?
- 34Why is it necessary for my machine to go through regular cleaning cycles?
- 35When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 38I'm using Macintosh. What is the PreScan option used for?
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Configure the Scan to Email Feature (Linux)
- 41Configure and use the Scan Key Tool (Linux)
- 42I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Command List of brscan. (Linux)
- 47Important points for specifying the scan area (Linux)
- 48How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 49I want to print using CUPS while keeping SELinux enabled. (Linux)
- 50Windows 10 Support Information