FAQs & Troubleshooting
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Latest |
125 Results
- 102/02/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 221/11/2022How do I transfer label or slip templates?
- 313/10/2022Where can I download the latest P-touch Editor for Mac?
- 429/08/2022How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 508/07/2022How do I initialize and clear the printer to factory default settings?
- 628/06/2022How to install Brother software on a computer not connected to the Internet
- 702/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 931/03/2022How to delete the registry information and files related to the printer driver
- 1028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1225/03/2022I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 1324/03/2022Printing is not possible. (USB connection)
- 1424/03/2022How do I uninstall the printer driver?
- 1515/03/2022I can no longer print from my computer, even though I was able to print previously.
- 1617/01/2022How to identify your Operating System (OS) for Windows or Mac
- 1710/12/2021How to open the Devices and Printers window
- 1809/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 1926/11/2021How do I type accented characters?
- 2026/11/2021How do I type symbols?
- 2126/10/2021P-touch Editor crashes when I open it on my Mac.
- 2210/08/2021Where can I find my Brother printer's serial number?
- 2307/01/2021The label is not printed even though I pressed the print key.
- 2423/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 2511/12/2020Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 2627/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 2713/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 2828/10/2020How do I create a label containing a table? (P-touch Editor 5.x for Windows)
- 2923/10/2020How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 3022/10/2020How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 3115/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 3207/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 3306/10/2020How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3415/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3504/09/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 3604/09/2020When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3704/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3826/08/2020How do I create a small label?
- 3926/08/2020How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 4026/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 4114/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 4209/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 4312/06/2020The tape got jammed or stuck in the printer.
- 4404/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 4502/06/2020The display remains blank after the power is turned on.
- 4628/05/2020The printed label contains blank horizontal lines.
- 4719/05/2020Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 4819/05/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 4919/05/2020How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 5019/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)