How to identify your Operating System (OS).

The error message "No machine found" appears when I installed drivers with USB connection (For Windows).

My Brother machine could not be found over the network when I installed drivers on my computer.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Install PaperPort™ 12SE / 14SE (Windows)

Install BRAdmin Professional 3

Your Scanner Cannot Be Detected on the Network During Installation

Download a file from the "Downloads" section and save it to Windows 8 computer.