FAQs & Troubleshooting
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91 Results
- 1Your Scanner Cannot Be Detected on the Network During Installation
- 2What is Brother iPrint&Scan?
- 3Load Documents
- 4Reset the Usage Counters
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Scanning and Other Problems
- 7Load Business Cards
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9Replace the Pick Up Roller
- 10If You Want to Check that Your Network Devices are Working Correctly
- 11Discover the MAC address of the Brother network card
- 12Document Jam
- 13Reset Your Brother Machine
- 14Load Non-standard Size Documents
- 15Save Scanned Documents on Your Computer
- 16Replace the Brake Roller
- 17Wireless LAN Error Codes
- 18Load a Plastic Card
- 19Set the Date and Time Using Web Based Management
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21Set up a Scan to Network Profile
- 22Acceptable Documents
- 23How to identify your Operating System (OS).
- 24Set a Login Password for Web Based Management
- 25If You Cannot Complete the Wireless Network Setup Configuration
- 26Enable the Brother machine's network interface.
- 27Reset the network settings to the factory default.
- 28Uninstall the scanner driver. (Linux)
- 29Update the Driver or Firmware for your Brother machine
- 30Load Standard Size Documents
- 31Scan using XSane or GIMP (Linux)
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33Clean the Scanner and Rollers
- 34Upload Scanned Data to a Mapped Network Drive (CIFS) Server
- 35Your Brother Machine Cannot Scan over the Network
- 36Set up your Brother machine on a wireless network.
- 37I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 38Uninstall the Brother Software and Drivers (Windows)
- 39The scanning speed is slow when scanning from my machine. (Windows)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 43Use TX Verification Mail
- 44Load Documents Longer than Standard Size
- 45Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 46Uninstall the driver (OS X 10.10 or greater).
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48Pre-Required Procedures (Linux)
- 49Secure Function Lock 3.0
- 50Set or Change the Setting Lock Password