FAQs & Troubleshooting
![]() |
Popular |
91 Results
- 1Your Scanner Cannot Be Detected on the Network During Installation
- 2What is Brother iPrint&Scan?
- 3Scanning and Other Problems
- 4Load Standard Size Documents
- 5Wireless LAN Error Codes
- 6Load Non-standard Size Documents
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Load Receipts, Clippings, Photos, and Other Documents
- 9Load a Plastic Card
- 10Load Business Cards
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Load Documents
- 13Set a Login Password for Web Based Management
- 14Replace the Pick Up Roller
- 15Replace the Brake Roller
- 16Reset Your Brother Machine
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18Send an Email Securely
- 19Save Scanned Documents on Your Computer
- 20Acceptable Documents
- 21Discover the MAC address of the Brother network card
- 22Update the Driver or Firmware for your Brother machine
- 23Clean the Scanner and Rollers
- 24Load Documents Longer than Standard Size
- 25Secure Function Lock 3.0
- 26Reset the Usage Counters
- 27Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and Windows® 10)
- 28Install PaperPort™ 12SE / 14SE (Windows)
- 29Enable the Brother machine's network interface.
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Change the General Settings from the Control Panel
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34Delete a network scanner entry. (Linux)
- 35Change the General Settings Using Remote Setup
- 36Set or Change the Setting Lock Password
- 37What is the default password for my Brother machine?
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 40If You Want to Check that Your Network Devices are Working Correctly
- 41Configure Secure Function Lock 3.0 Using Web Based Management
- 42Check the Network Name (SSID) that your machine is connected to.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Set up a Scan to Network Profile
- 45Scanning with a mobile device
- 46How to identify your Operating System (OS).
- 47Important points you need to confirm before configuring your Brother machine for a wireless network.
- 48Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 49Uninstall the driver (OS X 10.10 or greater).
- 50Check the Serial Number