FAQs & Troubleshooting
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50 Results
- 1Load Business Cards
- 2Load Documents
- 3Load Non-standard Size Documents
- 4Acceptable Documents
- 5Scanning and Other Problems
- 6Reset the Usage Counters
- 7Reset Your Brother Machine
- 8Open the "Scanners and Cameras" and Properties.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Load Receipts, Clippings, Photos, and Other Documents
- 11What driver package format is supported by my Linux distribution?
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Open the Control Panel (For Windows)
- 14Check the Serial Number
- 15My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 16Clean the Scanner and Rollers
- 17Load Documents Longer than Standard Size
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Replace the Brake Roller
- 20How to identify your Operating System (OS).
- 21I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23Delete a network scanner entry. (Linux)
- 24Set Up the Brother Machine Using Remote Setup (Windows®)
- 25Save Scanned Documents on Your Computer
- 26Check Supplies Replacement Cycle
- 27Replace the Pick Up Roller
- 28Document Jam
- 29Load a Plastic Card
- 30Check the firmware version.
- 31Printing/ Scanning with a mobile device
- 32Scan using XSane or GIMP (Linux)
- 33Uninstall the scanner driver. (Linux)
- 34Update the Driver or Firmware for your Brother machine
- 35Install PaperPort™ 12SE / 14SE (Windows)
- 36Error and Maintenance Indications
- 37Configure the Scan to Email Feature (Linux)
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39Command List of brscan. (Linux)
- 40Important points for specifying the scan area (Linux)
- 41Pre-Required Procedures (Linux)
- 42Change the General Settings Using Remote Setup
- 43Uninstall the driver (OS X 10.10 or greater).
- 44How to scan a document from a Windows application?
- 45Uninstall Scan-key-tool. (Linux)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 48Set Up the Brother Machine Using Remote Setup (Mac)
- 49Load Standard Size Documents
- 50Service Call Indications