FAQs & Troubleshooting
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93 Results
- 1What is Brother iPrint&Scan?
- 2Load Standard Size Documents
- 3Load a Plastic Card
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Load Documents
- 6How to identify your Operating System (OS).
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Reset Your Brother Machine
- 9Uninstall the drivers. (macOS 13 or greater)
- 10Your Scanner Cannot Be Detected on the Network During Installation
- 11Load Documents Longer than Standard Size
- 12Load Business Cards
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14Scanning and Other Problems
- 15Configure Date and Time Using Web Based Management
- 16Open the Control Panel (For Windows)
- 17What driver package format is supported by my Linux distribution?
- 18Manage Multiple Certificates
- 19Scanning with a mobile device
- 20Scan Using Apple Image Capture
- 21Restrict Scan Functions from External Devices
- 22Update the Driver or Firmware for your Brother machine
- 23Uninstall the Brother Software and Drivers (Windows)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26Clean the Sensors
- 27If You Cannot Complete the Wireless Network Setup Configuration
- 28Document Jam
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30If You Want to Check that Your Network Devices are Working Correctly
- 31Turn Setting Lock On
- 32Configure Secure Function Lock 3.0 Using Web Based Management
- 33Enable the Brother machine's network interface.
- 34Reset the network settings to the factory default.
- 35Uninstall the scanner driver. (Linux)
- 36Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 37Your Brother Machine Cannot Scan over the Network
- 38Secure Function Lock 3.0
- 39Send an Email Securely
- 40Set or Change the Setting Lock Password
- 41Register an Email Address Using Remote Setup
- 42Set up a Brother machine and your mobile device on a wireless network
- 43Check Supplies Replacement Cycle
- 44Card Jam
- 45Set up a Scan to Network Profile
- 46Replace the Pick Up Roller
- 47Important points you need to confirm before configuring your Brother machine for a wireless network.
- 48What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 49Check your machine's IP Address or Node Name
- 50Configure the Scan to Email Feature (Linux)