FAQs & Troubleshooting
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107 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 10Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 11How to delete the registry information and files related to the printer driver
- 12Where can I find my Brother printer's serial number?
- 13Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 14How to use a 9/64" (3.5 mm) wide tape
- 15The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 19How do I transfer label templates with P-touch Transfer Express?
- 20How to identify your Operating System (OS) for Windows or Mac
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 23I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30How do I uninstall the printer driver?
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32Can my printer use TZ/TZe tapes?
- 33(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 34While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 35I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37The tape got jammed or stuck in the printer.
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 43How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 45I want to print without excess tape before the label.
- 46How do I create name badges by joining "First Name" and "Last Name" fields together?
- 47I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 48I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 49(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)