FAQs & Troubleshooting
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119 Results
- 1How do I print vertically?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3My label is not cut automatically after printed.
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8Printing is not possible. (USB connection)
- 9How do I type symbols?
- 10The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 11I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 12Printing is not possible. (P-touch Editor 5.0 for Mac)
- 13When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18Can I change the text settings line by line?
- 19How do I print multiple lines and how many lines can I print?
- 20When I try to print a label, it comes out blank. (for Mac)
- 21Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 22How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 23Why doesn't my machine turn on when the Power key is pressed?
- 24How do I transfer label templates with P-touch Transfer Express?
- 25How do I change the size of characters?
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27P-touch Editor crashes when I open it on my Mac.
- 28(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 33How to delete the registry information and files related to the printer driver
- 34How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 36How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39Where can I find my Brother printer's serial number?
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 44The tape got jammed or stuck in the printer.
- 45How can I print without displaying the print monitor screen?
- 46Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 47Can I directly operate my printer from a self-developed application software and print a label?
- 48The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 49Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 50The text cannot be printed as specified.