FAQs & Troubleshooting
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129 Results
- 1How do I change the Language setting of the machine?
- 2I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 3When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 4Printing is not possible. (USB connection)
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How to open the Devices and Printers window
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10Why doesn't my machine turn on when the Power key is pressed?
- 11Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13How do I stop printing immediately?
- 14I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17Can I change the text settings line by line?
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 21Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 22How to delete the registry information and files related to the printer driver
- 23The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 24How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26P-touch Editor crashes when I open it on my Mac.
- 27Where can I find my Brother printer's serial number?
- 28The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 31How do I uninstall the printer driver?
- 32How do I print multiple lines and how many lines can I print?
- 33When I try to print a label, it comes out blank. (for Mac)
- 34How do I make a label with a barcode?
- 35How do I create name badges by joining "First Name" and "Last Name" fields together?
- 36Printing is not possible. (P-touch Editor 5.0 for Mac)
- 37Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 38I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 39Can my printer use TZ/TZe tapes?
- 40How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 41Can I directly operate my printer from a self-developed application software and print a label?
- 42The top and base layers of the laminated tape are misaligned.
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44I want to clear all saved label files.
- 45How do I print vertically?
- 46How do I clear the current format settings and/or the text on the display?
- 47How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 48How do I type accented characters?
- 49When I press the print key, the power turns off.
- 50I can no longer print from my computer, even though I was able to print previously.