FAQs & Troubleshooting
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52 Results
- 1How to calibrate a printed label.
- 2When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How do I type symbols?
- 5The tape does not cut well.
- 6How do I create name badges by joining "First Name" and "Last Name" fields together?
- 7How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 8How to open the Devices and Printers window
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How do I uninstall the printer driver?
- 11How do I change the length of the label?
- 12Printing is not possible. (USB connection)
- 13How do I type an uppercase letter?
- 14How do I create multiple blocks?
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16How do I print multiple lines and how many lines can I print?
- 17What type of barcodes can be printed with the P-touch machine?
- 18The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 19Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 20The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 21How do I make a label with a barcode?
- 22Why is the label cut off in the middle of the text when I press the cutter lever?
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24How do I change the size of characters?
- 25Why doesn't my machine turn on when Power key is pressed?
- 26How do I reset the machine to the default settings?
- 27How do I adjust the tape margin?
- 28I connected multiple printers of the same model to one computer but can only print from one of them.
- 29The tape got jammed or stuck in the printer.
- 30The top and base layers of the laminated tape are misaligned.
- 31(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 32How to delete the registry information and files related to the printer driver
- 33How to identify your Operating System (OS) for Windows or Mac
- 34When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 35How to use the Sequential Numbering function
- 36I pressed the Code key, but I did not get Code function.
- 37I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 38How do I print the inserted image maintaining its original size?
- 39I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 40Why does my machine display "CUTTER ERROR!" or "Cutter Pressed"?
- 41Can my printer use TZ/TZe tapes?
- 42The fabric tape became detached after washing.
- 43Can I directly operate my printer from a self-developed application software and print a label?
- 44When I press the print key, the power turns off.
- 45Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 46The printed label contains blank horizontal lines.
- 47Error messages do not appear when using the USB connection of my printer.
- 48Why do stripes appear on my label?
- 49How do I print vertically?
- 50When I try to use the database function, an application error occurs.
