FAQs & Troubleshooting
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Latest |
40 Results
- 118/10/2023How to open the Devices and Printers window
- 218/10/2023How do I uninstall the printer driver?
- 318/10/2023How to identify your Operating System (OS) for Windows or Mac
- 418/10/2023Printing is not possible. (USB connection)
- 512/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 612/04/2023Where can I find my Brother printer's serial number?
- 729/08/2022Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 823/05/2022While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 928/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1014/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 1118/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 1230/10/2020How do I print the inserted image maintaining its original size?
- 1330/10/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 1413/10/2020How to use the Sequential Numbering function
- 1507/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 1610/09/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 1710/09/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 1804/09/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 1925/08/2020I cannot find the template files. (P-touch Editor 3.x for Mac)
- 2025/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 2112/06/2020The tape got jammed or stuck in the printer.
- 2203/06/2020When I try to use the database function, an application error occurs.
- 2302/06/2020I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 2407/05/2020How to use a 9/64" (3.5 mm) wide tape
- 2507/04/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 2611/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 2717/10/2019How to delete the registry information and files related to the printer driver
- 2808/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2912/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 3018/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 3117/01/2019The driver downloaded from the website cannot be installed.
- 3229/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 3316/08/2018Can my printer use TZ/TZe tapes?
- 3423/07/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 3522/12/2017The top and base layers of the laminated tape are misaligned.
- 3603/08/2017The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 3710/02/2015How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 3827/06/2012Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 3927/06/2012How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 4022/04/2011I want to print without excess tape before the label.