FAQs & Troubleshooting
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40 Results
- 1Where can I find my Brother printer's serial number?
- 2While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 3How to use a 9/64" (3.5 mm) wide tape
- 4How do I create name badges by joining "First Name" and "Last Name" fields together?
- 5When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 6Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 7Printing is not possible. (USB connection)
- 8Printing is not possible. (P-touch Editor 5.0 for Mac)
- 9Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 10How to open the Devices and Printers window
- 11The tape got jammed or stuck in the printer.
- 12The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 13The top and base layers of the laminated tape are misaligned.
- 14The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 15The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 16I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 17How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 18The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 19How do I uninstall the printer driver?
- 20I connected multiple printers of the same model to one computer but can only print from one of them.
- 21When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 22How to identify your Operating System (OS) for Windows or Mac
- 23The driver downloaded from the website cannot be installed.
- 24I cannot find the template files. (P-touch Editor 3.x for Mac)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26I want to print without excess tape before the label.
- 27How do I print the inserted image maintaining its original size?
- 28Can my printer use TZ/TZe tapes?
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 31When I try to use the database function, an application error occurs.
- 32How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 33How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 34How to delete the registry information and files related to the printer driver
- 35The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 36How to use the Sequential Numbering function
- 37How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 38How do I use a template? (P-touch Editor 5.0 for Mac)
- 39How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 40How can I print vertical labels? (P-touch Editor 3.2 for Mac)