FAQs & Troubleshooting
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92 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4Can I print from any software other than P-touch Editor? (for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How is the print head cleaning cassette used?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How to open the Devices and Printers window
- 12(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15Can my printer use TZ/TZe tapes?
- 16The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 17(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 21The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 22I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 23Printing is not possible. (USB connection)
- 24The tape got jammed or stuck in the printer.
- 25How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 33The top and base layers of the laminated tape are misaligned.
- 34I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 35How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 36(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 41How to delete the registry information and files related to the printer driver
- 42I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 43How do I install a tape cassette?
- 44What is the E/EL switch on the back of the P-touch labeler for?
- 45How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 46How to identify your Operating System (OS) for Windows or Mac
- 47The driver downloaded from the website cannot be installed.
- 48The LED is flashing. What should I do?
- 49(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)