FAQs & Troubleshooting
Popular |
79 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I change the size of the characters?
- 3Printing is not possible. (USB connection)
- 4When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 6The tape got jammed or stuck in the printer.
- 7Where can I find my Brother printer's serial number?
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10How to identify your Operating System (OS) for Windows or Mac
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 13The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15How do I print multiple lines and how many lines can I print?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together?
- 18How to use a 9/64" (3.5 mm) wide tape
- 19Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 20How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21How do I clear the display?
- 22The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 23How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 24Can my printer use TZ/TZe tapes?
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27The fabric tape became detached after washing.
- 28The top and base layers of the laminated tape are misaligned.
- 29When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 30How do I type symbols?
- 31How to open the Devices and Printers window
- 32How do I uninstall the printer driver?
- 33How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 36How to delete the registry information and files related to the printer driver
- 37When I press the print key, the power turns off.
- 38How do I reset the machine to the default settings?
- 39The label is not cut automatically. Why?
- 40I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 41How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 42How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44When I try to use the database function, an application error occurs.
- 45How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 46How do I print vertically?
- 47Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 48The driver downloaded from the website cannot be installed.
- 49I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 50How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)