FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How can I connect my printer wirelessly?
- 3Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How do I transfer label or slip templates?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I install/change the RD roll?
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13I have an occasional printing problem.
- 14(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 17Where can I find my Brother printer's serial number?
- 18What Android™ mobile application can I use?
- 19How do I connect RJ printer to my computer?
- 20How to identify your Operating System (OS) for Windows or Mac
- 21How do I connect the printer to my computer via Wi-Fi®?
- 22How to charge the rechargeable Li-ion battery
- 23Printing is not possible. (USB connection)
- 24Print free-length labels with the set length (Linux®)
- 25How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26How to open the Devices and Printers window
- 27How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 28How do I uninstall the printer driver?
- 29How do I clean my machine?
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31When I print a long label or many labels continuously, printing suddenly stops.
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33When printing from an application, the application's "Collate" setting does not work correctly.
- 34I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36What iOS mobile application can I use?
- 37How do I set the Label Peeler?
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42The paper settings specified from the server computer are not reflected on the client computer.
- 43How do I transfer label templates with P-touch Transfer Express?
- 44How to install the rechargeable Li-ion Battery
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46Will my printer automatically turn itself off?
- 47How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 48Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50How can I connect the printer to my mobile device via Wi-Fi®?