FAQs & Troubleshooting
Latest |
376 Results
- 104/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 227/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 326/06/2024My Brother machine turns off automatically or earlier than before.
- 426/06/2024The machine does not automatically enter Power Off mode.
- 519/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 618/06/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 713/06/2024My Brother machine is unresponsive.
- 805/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 928/05/2024Drum End Soon
- 1022/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1114/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1214/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1331/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1410/01/2024What is the default password for my Brother machine?
- 1504/01/2024Easy Scan to E-mail
- 1604/12/2023Toner Low
- 1717/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1808/11/2023How to scan a document from a Windows application?
- 1929/08/2023Verify if the Brother machine has a dial tone.
- 2010/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2127/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2208/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2501/06/2023Add your Brother machine with AirPrint (macOS)
- 2601/06/2023Delete print jobs from the print queue.
- 2716/05/2023I cannot print from my computer via USB.
- 2826/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2910/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3007/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3107/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3203/04/2023Change machine settings from your computer.
- 3331/03/2023What is Brother Web Connect?
- 3427/03/2023"Offline" appears on the Status Monitor.
- 3527/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3627/03/2023Change the printer driver settings (Windows/macOS)
- 3727/03/2023The printer status is Offline or Paused.
- 3823/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 3917/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4017/03/2023I can print but cannot scan via network. (For Windows)
- 4117/03/2023Open the "Scanners and Cameras" and Properties.
- 4215/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 4315/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4415/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4514/02/2023Scan a document in Windows 8 and Windows 10.
- 4614/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4713/01/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 4812/01/2023Can I print in monochrome if one of the color toners run out?
- 4906/01/2023Condensation
- 5019/12/2022Can I use non-Brother or third party supplies with the Brother machine?