FAQs & Troubleshooting
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366 Results
- 1Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Load A4/Letter paper
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Paper is Jammed Inside the Machine
- 6Toner Low
- 7Set up a Scan to Network Profile
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Easy Scan to E-mail
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11The printer status is Offline or Paused.
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 13Print both sides of paper or a booklet automatically
- 14Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 15Add your Brother machine with AirPrint (macOS)
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17Paper is Jammed in the Back of the Machine
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19"Offline" appears on the Status Monitor.
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 23Document Jam
- 24Paper is Jammed in the MP tray
- 25Use voice mail on the same line as my Brother machine.
- 26Vertical colored streaks or bands appear on the page
- 27How to identify your Operating System (OS).
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29(Video) Set up your Brother machine
- 30(Video) Unpack your Brother machine
- 31(Video) Load an Envelope (MP Tray)
- 32Scan Using Secure Function Lock 3.0
- 33What is Storage PC Print Data using Active Directory®? (Windows)
- 34Enable the Brother machine's network interface.
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 37Reset Your Brother Machine
- 38Can I print in monochrome if one of the color toners run out?
- 39What driver package format is supported by my Linux distribution?
- 40Reset the Drum Counter
- 41(Video) Connect telephone line and power cords
- 42Uneven density appears periodically across the page.
- 43Paper is Jammed underneath the Paper Tray
- 44Replace Fuser
- 45Ghost
- 46Export the Certificate and Private Key
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Install the optional lower tray
- 50Set up your Brother machine on a wireless network.