FAQs & Troubleshooting
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168 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1What is the default password for my BRAdmin or Web Based Management?
- 2(Video) Paper is Jammed in the Back of the Machine
- 3(Video) Paper is Jammed in the MP tray
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5(Video) Paper is Jammed inside the Machine
- 6My Brother machine turns off automatically or earlier than before.
- 7Export an address book and import it to another machine
- 8Cannot Scan ##
- 9Uneven color density across the page
- 10Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13Set up your Brother machine on a wireless network (Windows/macOS)
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Enable the Brother machine's network interface.
- 16Toner Error
- 17Cannot Detect
- 18Unusable Device
- 19Toner Low
- 20When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 21Out of Memory
- 22(Video) Paper is Jammed in the 2-sided Tray
- 23(Video) Paper is Jammed in the Paper Tray
- 24Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27The machine does not automatically enter Power Off mode.
- 28The scanning speed is slow when scanning from my machine. (Windows)
- 29I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 30What is the default password for my Brother machine?
- 31Add your Brother machine with AirPrint (macOS)
- 32I cannot print full-page photos or images using Email Print.
- 33Can I send a print job to multiple machine email addresses using Email Print?
- 34Configure and use PC-FAX (CUPS) (Linux)
- 35Where can I download Brother iPrint&Scan application for Mac?
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 38Firewall port requirements of the Scan Key Tool (Linux)
- 39Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 40I cannot print on a wireless (Wi-Fi) network (Mac)
- 41(Video) Document is Jammed in the Top of the ADF Unit
- 42Protect your Brother machine against unauthorised access over the network
- 43Delete print jobs from the print queue.
- 44How to identify your Operating System (OS).
- 45Change the printer driver settings (Windows)
- 46Verify if the Brother machine has a dial tone.
- 47No Paper / No Paper Tray1/Tray2/MP Tray
- 48Storage Full
- 49Toner smears easily
- 50In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?