FAQs & Troubleshooting
![]() |
Popular |
286 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Paper Jam (With Video Instructions)
- 3(Video) Load A3/Ledger paper (Tray1)
- 4(Video) Load A4/Letter paper
- 5(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 6(Video) Load paper in the Multi-Purpose tray (MP tray)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 10(Video) Install Ink Cartridges
- 11Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Document Jam (With Video Instructions)
- 16My Brother machine could not be found over the network when I installed drivers on my PC.
- 17(Video) Unpack your Brother machine
- 18(Video) Connect telephone line and power cords
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 22Can I print from or scan to Android™ Smartphone?
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Install Starter Ink
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Easy Scan to E-mail
- 28Paper tray not detected/ Paper tray #2 not detected
- 29Add your Brother machine with AirPrint (macOS)
- 30Load paper in the paper tray
- 31The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Restrict access to certain operations on my Brother machine.
- 34No Paper Fed
- 35Forward a fax to another fax machine when my machine has a mechanical problem.
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37Configure and use the Scan to Network feature (For Windows)
- 38Ink Absorber Full / Ink Absorber Pad Full
- 39Change the printer driver settings (Windows/macOS)
- 40Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 41Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 42I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 43Use voice mail on the same line as my Brother machine.
- 44I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 45Uninstall printer drivers (Linux)
- 46When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 47Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 48Scan from the Brother iPrint&Scan application using Windows Phone.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50Load photo paper