FAQs & Troubleshooting
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141 Results
- 1Replace Ink
- 2Install Starter Ink
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The machine does not automatically enter Power Off mode.
- 6Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 7Cannot print after a Windows 10 update (June 2020)
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9Add your Brother machine with AirPrint (macOS)
- 10Install the Brother Mobile Connect application (for mobile device)
- 11The printer status is Offline or Paused.
- 12Printer Jam or Paper Jam
- 13Set up your Brother machine on a wireless network (Windows/macOS)
- 14Cannot Scan XX or Unable to Scan XX
- 15Ink Low
- 16What is the default password for my Brother machine?
- 17What is the default password for my BRAdmin or Web Based Management?
- 18Paper Size Mismatch
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Telephone Line Interference/VoIP.
- 22Sleep
- 23How to identify your Operating System (OS).
- 24Cannot Print XX or Print Unable XX
- 25The scanning speed is slow when scanning from my machine. (Windows)
- 26My Brother machine turns off automatically or earlier than before.
- 27I cannot print full-page photos or images using Email Print.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30Change the Print Options to Improve Your Print Results
- 31(Video) Set up your Brother machine
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Cannot Detect
- 34Document Jam
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36I cannot print from my computer via USB.
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38A security warning appears when accessing Web Based Management via HTTPS.
- 39Where can I download Brother iPrint&Scan application for Mac?
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41How Brother inkjet printers measure remaining page yields
- 42Update the Driver or Firmware for your Brother machine
- 43I get a TS error when trying to print on a wireless network.
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45Document is Jammed in the Top of the ADF Unit
- 46Cannot Detect Ink Volume
- 47Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 48Cover is Open
- 49Print the Network Configuration Report
- 50I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)