FAQs & Troubleshooting
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245 Results
- 1Printer Jam or Paper Jam
- 2(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 3No Paper / No Paper Fed
- 4(Video) Change the Paper Size and Paper Type
- 5Replace Ink
- 6(Video) Scan Photos and Graphics
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Check the Print Quality
- 9(Video) Load Documents in the Automatic Document Feeder (ADF)
- 10(Video) Paper Size Mismatch
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Install Starter Ink
- 13Document Jam
- 14Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 15(Video) Change the Check Paper Setting.
- 16(Video) Set up your Brother machine
- 17Set up your Brother machine on a wireless network (Windows/macOS)
- 18Check the Print Alignment from Your Brother Machine
- 19After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 20(Video) Cannot Print XX or Print Unable XX
- 21Cannot Scan XX or Unable to Scan XX
- 22Cannot Detect
- 23(Video) Print an Email Attachment
- 24(Video) How to Email Print
- 25(Video) Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 26The printer status is Offline or Paused.
- 27Print an Email Attachment
- 28Cannot Print XX or Print Unable XX
- 29(Video) Check the Print Quality
- 30Sleep
- 31Wrong Ink Color
- 32(Video) Clean the Print Head from Your Brother Machine
- 33"Offline" appears on the Status Monitor. (Windows)
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35I cannot print full-page photos or images using Email Print.
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37(Video) Check the Print Alignment from Your Brother Machine
- 38(Video) Loading paper in the manual feed slot.
- 39No Ink Cartridge
- 40(Video) Cover is Open
- 41One or more of my colors are not printing (blank).
- 42Cover is Open
- 43Other Problems
- 44(Video) Load Envelopes in the Paper Tray #1
- 45(Video) Save Scanned Data as an Email Attachment
- 46Change the Check Paper Size Setting.
- 47High Temperature
- 48(Video) Enlarge or Reduce Copied Images
- 49Cannot Detect Ink Volume
- 50How to identify your Operating System (OS).