FAQs & Troubleshooting
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334 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Load A3/Ledger paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 5Check the Print Alignment from Your Brother Machine
- 6(Video) Install Ink Cartridges
- 7What is Brother iPrint&Scan?
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10Reset the Network Settings to Factory Default
- 11(Video) Unpack your Brother machine
- 12Clean the Print Head from Your Brother Machine
- 13Paper Tray #1 not detected/ Paper Tray #2 not detected
- 14(Video) Connect telephone line and power cords
- 15Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20Print using only the black ink cartridge when the Color cartridges have run out.
- 21Change the Print Setting Options When Having Printing Problems
- 22When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 23Paper Jam
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27Check the Print Quality
- 28(Video) Set up your Brother machine
- 29(Video) Load and print an Envelope (Manual Feed Slot)
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31One or more of my colors are not printing (blank).
- 32Set the Date and Time Using Web Based Management
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 36Use voice mail on the same line as my Brother machine.
- 37Replace Ink
- 38Set Fax Preview to On.
- 39The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Load Photo Paper in Paper Tray #1
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 44What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 45Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 46Print the Network Configuration Report
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50Install Starter Ink