FAQs & Troubleshooting
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341 Results
- 1What is Brother iPrint&Scan?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Load A4/Letter paper
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8(Video) Install Ink Cartridges
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10Printer Jam or Paper Jam
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Print using only the black ink cartridge when the Color cartridges have run out.
- 13A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 17Replace Ink
- 18Other Problems
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20Correct the Paper Feed to Clear Vertical Lines
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22What driver package format is supported by my Linux distribution?
- 23Check the Print Quality
- 24Telephone Line Interference/VoIP.
- 25Setup a Brother machine on a wireless (Wi-Fi) network.
- 26Enable the Brother machine's network interface.
- 27After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 28Cannot Detect Ink Volume
- 29My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 30Select Receive mode.
- 31When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 32Print as a Poster (Windows®)
- 33(Video) Unpack your Brother machine
- 34(Video) Connect telephone line and power cords
- 35The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 36Scan multiple pages into one file instead of each scan being saved as a separate file.
- 37Sleep
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39What is Distinctive Ring and how do I program it?
- 40Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42Change the Print Setting Options When Having Printing Problems
- 43Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 44Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 45Use voice mail on the same line as my Brother machine.
- 46Document Jam
- 47What is the default password for my Brother machine?
- 48Send an Email Securely Using SSL/TLS
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)