FAQs & Troubleshooting
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368 Results
- 1Duplex (two-sided) scan
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Reset the network settings to the factory default (video instructions).
- 4White lines down the page
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Configure and use the Scan to E-mail Server feature.
- 7Black toner marks across the page
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9Curled or wavy
- 10Toner specks
- 11Jam Inside
- 12Reset the network settings to the factory default
- 13When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Combine multiple scanned documents into a single file with PaperPort™
- 16Printing/ Scanning with a mobile device
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 19Is my Brother machine compatible with Windows Vista?
- 20What is Brother Web Connect?
- 21Jam Rear
- 22Jam Tray 1 / Jam Tray 2
- 23Jam MP Tray
- 24Hollow print
- 25Wireless setup is requesting a WPS PIN to complete the setup
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27Wrinkles or creases
- 28When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30What driver package format is supported by my Linux distribution?
- 31When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Replace Laser
- 34Document Jam
- 35Lines across the page
- 36Replace Toner
- 37Black lines down the page
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 42Configure a cover page for PC-FAX.
- 43What kind of paper can I use?
- 44Envelope creases
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Enable the Brother machine's network interface.
- 47Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 50Can I print from or scan to Android™ Smartphone?