FAQs & Troubleshooting
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215 Results
- 1What driver package format is supported by my Linux distribution?
- 2Can I print from or scan to Android™ Smartphone?
- 3Print command (LPR) (Linux)
- 4I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 5The printer status is Offline or Paused.
- 6When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 7Can I reduce the size of a received fax on this machine?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Configure the Scan to Email Feature (Linux)
- 10Pre-Required Procedures (Linux)
- 11Delete print jobs from the print queue.
- 12How to identify your Operating System (OS).
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Does NC-2200w work with Windows Vista?
- 15I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 16I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 17Can I confirm that the FAX was sent correctly?
- 18How do I factory reset the print server?
- 19I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 20The downloaded driver's name is different from my machine's name. (Linux)
- 21Uninstall the scanner driver. (Linux)
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23Send a fax using PC-FAX with LPD/LPRng (Linux)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 25Open the Control Panel (For Windows)
- 26Configure and use PC-FAX (CUPS) (Linux)
- 27The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 30When printing with monochrome laser printer, the print position shifts. (Linux)
- 31How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 32What is a "Generic PCL Driver"?
- 33The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 34What is UPnP and SSDP?
- 35What does "MACHINE ERROR XX" mean?
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Print the Network Configuration page
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 41I cannot scan when using SELinux (Security-Enhanced Linux)
- 42How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 43Print command (cupswrapper) (Linux)
- 44I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 45How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 46I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 47Scan an image and insert it in a Windows XP application
- 48My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 49When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 50I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?